Is Haram Way a travel agency?
No. Haram Way is a marketplace — we connect you with independent, licensed travel agencies. Your booking is made directly with the agency, not with Haram Way.
Do I pay Haram Way for my booking?
No online payment happens on the platform. You send an inquiry, the agency confirms availability and price, and you pay the agency directly using whatever method you agree on together.
How are agencies verified?
Every agency submits their license and business details for review before they can list anything. Only approved, licensed agencies appear on the marketplace.
How are packages, hotels, and flights reviewed?
Every listing is checked by our team before it goes live, so what you see in search results has already passed a review.
What if none of the packages fit what I'm looking for?
Post a custom package request with your dates, budget, and preferences. Licensed agencies can send you proposals, and you choose the one you like.
Can I cancel an inquiry or booking?
You can cancel an inquiry from My Inquiries while it is still pending. Once a booking is confirmed, cancellation terms are set by the agency you booked with — check with them directly.
Is my personal information shared with agencies?
Only the details needed to handle your inquiry (name, contact info, traveller details) are shared with the specific agency you're inquiring with. See our Privacy Policy for the full picture.
I didn't hear back from an agency — what should I do?
Reach out to us through the Contact Us page and we can help follow up.
