1. Information we collect
- Account details — name, email, phone number, date of birth, city, and profile photo you provide.
- Inquiry and booking details — traveller information, passport details you choose to add, and messages sent to an agency.
- Usage data — pages visited, searches, and favorites, used to keep the marketplace working correctly.
2. How we use your information
- To create and manage your account.
- To send your inquiries and custom package requests to the relevant agency.
- To notify you about the status of your inquiries, bookings, and proposals.
- To improve the marketplace and keep it secure.
3. Who we share it with
We share the details needed to handle your inquiry — your name, contact information, and traveller details — only with the specific agency you are inquiring with or have booked through. We do not sell your personal information to third parties.
4. Data retention
We keep your account and booking history for as long as your account is active, or as needed to meet legal and accounting obligations.
5. Your choices
- You can update your profile details at any time from My Profile.
- You can remove saved travellers you no longer want stored.
- You can request account deletion by contacting support.
6. Security
We use industry-standard measures to protect your data, including encrypted connections and access controls. No system is completely secure, so we encourage using a strong, unique password.
7. Changes to this policy
We may update this policy from time to time. Material changes will be reflected on this page.
8. Contact us
Questions about your data? Reach us via the Contact Us page.